Shipping

Shipping

Free standard shipping is available for orders within Australia. Promotion ends 11:59pm AEDT 22nd January, 2025.

All orders placed from Australia before 1:00pm AEST during Monday to Friday (excluding public holidays & high volume sale times) will be packed and dispatched on the same day. Any orders placed after 1:00pm will be packed and shipped on the next business day. We recommend visiting the Australia Post website for an estimated delivery window, which you can find here.

Occasionally we experience a few minor hiccups and discrepancies with our stock, in which case we will attempt to source the items from our stores, which could cause a slight delay in the despatch of your order.

To ensure a safe delivery, all parcels will require a signature on delivery. It may be worthwhile to consider specifying a delivery address where you will be present. If no one is present to sign for the delivery, a collection card will be left in your post box explaining how to pickup your parcel.

 

AUSTRALIA

Shipping in Australia is handle by Australia Post.

Standard FREE over $75 $8.95AU under $75
Express FREE over $150 $11.95AU under $150



INTERNATIONAL

International orders are shipped via DHL Express International. Please note that shipping costs that are charged by Neverland Store do not include any duties or taxes that may be applicable when the goods enter your region.

Find the below table detailing shipping charges and delivery windows: 

Region Shipping Cost (AUD) ETA
New Zealand $10.00 2-3 days
United States $20.00 3-5 days
Canada $20.00 3-5 days
United Kingdom $30.00 5-7 day



PLEASE NOTE:

There are factors outside of our control that can occasionally add further delays.
The above estimates are only approximate delivery windows.