We're currently experiencing a slight delay with deliveries. Our team is working to get your order out as quickly as possible, and we’ll keep you updated along the way. Thanks for your patience and support.
Occasionally we experience a few minor hiccups and discrepancies with our stock, in which case we will attempt to source the items from our stores, which could cause a slight delay in the despatch of your order.
To ensure a safe delivery, all parcels will require a signature on delivery. It may be worthwhile to consider specifying a delivery address where you will be present. If no one is present to sign for the delivery, a collection card will be left in your post box explaining how to pickup your parcel.
AUSTRALIA
Shipping in Australia is handle by Australia Post.
| Standard |
FREE over $75 |
$8.95AU under $75 |
| Express |
FREE over $150 |
$11.95AU under $150 |
INTERNATIONAL
International orders are shipped via DHL Express International. Please note that shipping costs that are charged by Neverland Store do not include any duties or taxes that may be applicable when the goods enter your region.
Find the below table detailing shipping charges and delivery windows:
| Region |
Shipping Cost (AUD) |
ETA |
| New Zealand |
$10.00 |
2-3 days |
| United States |
$20.00 |
3-5 days |
| Canada |
$20.00 |
3-5 days |
| United Kingdom |
$30.00 |
5-7 day |
PLEASE NOTE:
There are factors outside of our control that can occasionally add further delays.
The above estimates are only approximate delivery windows.
